Four Localities In Richmond Area Join Together For 911 Operator Media Recruitment Effort; Hopes To Be A Model For The Nation
Thursday, April 24, 2008
RICHMOND - Lt. Governor Bill Bolling helped kick off a new media effort to recruit 9-1-1 emergency call center operators for the Richmond area. Richmond, Henrico, Hanover, and Chesterfield are all part of the coop effort in using the Richmond-based Excite Marketing Team to make public service announcements for radio and T-V, as well as post the popular video website YouTube. They also have opened up pages on popular networking websites Facebook and MySpace.
Bolling calls 9-1-1 perhaps the most essential service government provides. In a State Capitol press conference he said "imagine calling 9-1-1 and no one answers". He refers to a shortage of emergency operators in the metro Richmond area, which he says is actually a statewide and nationwide problem. He pointed out the city of Richmond is second in the state... behind only the Commonwealth's most populous locality, Fairfax... in call center volume. He says these places need qualified people.
Lem Stewart, Virginia's Chief Information Officer for VITA, says the hope is for this campaign to serve as a model for similar recruiting efforts nationwide. He says the communications officer jobs are difficult, requiring the proper skill set and temperament to operate in crisis situations. Bolling says, on the flip side, the job is very rewarding for those with a heart for public service... and provide good pay, benefits, and job security.
For additional information contact Randy Marcus at 804-786-2078 or 804-814-7117 (cell) or email@example.com.